Shipping policy
Shipping Policy
At Caffe Vita, we work to get your coffee and merchandise to you as quickly as possible. Please review our shipping information below.
Order Processing
We typically process and ship orders within one business day, Monday through Friday, excluding holidays.
Orders are processed in New York and Seattle. All orders containing merchandise or single-origin coffees ship from our Seattle warehouse.
Once your order ships, you'll receive an email confirmation with tracking information.
Shipping Options
We offer shipping through USPS and UPS, with available options including:
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UPS Next Day Air
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UPS 2nd Day Air
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UPS 3 Day Select
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UPS Ground
Shipping rates are calculated at checkout based on carrier pricing, your location, and the selected shipping method.
Free Shipping
Free standard shipping is available on orders of $75 or more.
Recurring subscription orders also qualify for free USPS Ground Advantage shipping.
Orders qualifying for free shipping are shipped via standard ground service and cannot be expedited.
Delivery Times
Delivery times vary depending on your location and selected shipping method. Estimated delivery dates are provided at checkout when available.
Please note that shipping estimates do not include order processing time. Delivery may be affected by carrier delays, weather, holidays, or other circumstances beyond our control.
PO Boxes and Military Addresses
For orders shipping to PO Boxes or military addresses (APO/FPO/DPO), we recommend selecting USPS at checkout.
Lost or Stolen Packages
Caffe Vita is not responsible for packages that are lost or stolen after shipment and is not obligated to provide replacements. If you experience a delivery issue, please contact the shipping carrier using your tracking information.
Questions About Your Order?
If you have any questions about shipping or your order, please contact us at shop@caffevita.com. We're happy to help.